Supervisory Case Management Specialist (Branch Chief) MP (FSA- Wide)


Federal Student Aid, Department of Education

Atlanta, GA - Aug 04, 2022 via USAJobs

#management #government


At Federal Student Aid (FSA), we are proud sponsors of the American mind.

As a principal office of the U.S.

Department of Education (ED), FSA provides students and families financial assistance for higher education, and we promote the value of postsecondary education to society.

We ensure that all eligible students and families can benefit from federal financial aid for education or training beyond high school.

You must meet the following selective placement factor:nKnowledge and work experience associated with the Federal regulations governing the Title IVfederal student aid programs and the policies, procedures, and precedents governing schools.nSpecialized Experience for the GS-13One year of experience equivalent to the GS-12 performing at least two (2) of the following three (3) duties or work assignments:n1.

Experience supervising and/or leading a project team whose work concerns highly technical and complex student financial assistance programs.2.Experience which demonstrates a comprehensive knowledge of analytical and evaluative methods and techniques applicable to large institutional reviews.n3.

Extensive knowledge of the regulations and statutes governing the administration of the Title IV federal student aid programs at eligible postsecondary institutions.Specialized Experience for the GS-14One year of experience equivalent to the GS-13 performing at least two (2) of the following three (3) duties or work assignments:n1.Experience supervising and/or leading a project team whose work concerns highly technical and complex student financial assistance programs.

2.Experience planning, scheduling, and carrying out major projects concerned with the analysis and evaluation of programs or organizational effectiveness.n3.Expert knowledge of the regulations, procedures, policies, directives, and priorities and statutes governing the administration of the Title IV federal student aid programs at eligible postsecondary institutions.Knowledge, Skills, and Abilities (KSAs) GS-13The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs).

You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement).n1.Ability to maintain a workflow tracking system for team assignments and monitor the status of work in progress in accordance with priorities.2.Ability to implement a program for effective oversight, monitoring and improvement of institutional compliance with Title IV legislation, regulations and policies.3.

Knowledge of how to identify developmental and training needs of staff and and the ability to recommend and/or provide training to meet those needs.4.

Experiencedin written communication to prepare written program reports, summaries, and findings sufficient to support and justify recommended actions.

5.Skilled in oral communication to meet with school officials, answer their questions, explain and defend findings; and to conduct workshops, seminars, and conferences.

Knowledge, Skills, and Abilities (KSAs) GS-14The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs).

You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement.n1.Ability to plan and/or develop team initiatives to meet organizational goals, and provides oversight for day-to-day operations to ensure timely and quality work performance of the team.n2.

Skilled in implementing a program for effective oversight, monitoring and improvement of institutional compliance with Title IV legislation, regulations and policies.n3.Ability to manage the effective functioning of the team by coaching and mentoring team members to ensure the organization's vision is integrated into the team’s goals, strategies, activity plans, and work products.n4.Ability to prepare, monitor, maintain and present reports on team activities.



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