Student Services Advisor I


University of Southern California

Los Angeles, CA - May 13, 2022

#student


The University of Southern California (USC) is one of the world’s leading private research universities. An anchor institution in Los Angeles and a global center for arts, technology, and international business, USC is also one of the largest private employers in the City of Los Angeles. We are searching for exceptional individuals to help us fulfil our mission: Developing individuals and society as a whole through the cultivation and enrichment of the human mind and spirit. As an employee of USC, you will be part of a world-class research university and a member of the “Trojan Family,” which is comprised of the faculty, students, and staff that make the university what it is.

World-renowned for its unparalleled combination of academic and athletic prowess, USC has a storied history of collegiate and Olympic success. USC teams have won 133 national championships, establishing the standard of excellence upon which the athletics program is built. The Women of Troy have claimed 90 individual NCAA crowns while USC’s 327 men’s individual NCAA titles are more than any other university. The USC football program, which competes in the historic Los Angeles Memorial Coliseum, has won 11 national championships, competed in 34 Rose Bowls with 25 wins, and produced 516 NFL Draft Picks, including five first overall selections. USC is the leader among U.S. universities for most all-time Olympians, medalists, and gold medalists. USC’s 326 all-time Summer Olympics medals would tie for 12th most among all countries, while its 153 gold medals would be 11th most.

The vision of the USC Department of Athletics is to be the most student-athlete centered athletics program in the country. USC Athletics is committed to serving and empowering its student-athletes by providing the support, resources, and environment for student-athletes to pursue a world-class education; engage in a meaningful and fulfilling college experience; transform into the best versions of themselves; compete for championships; and prepare to thrive after USC. A member of the Pac-12 Conference and Mountain Pacific Sports Federation, USC is proud to support nine men's (baseball, basketball, football, golf, swimming and diving, tennis, track and field, volleyball, water polo,) and 12 women's (basketball, beach volleyball, cross country, golf, lacrosse, rowing, soccer, swimming and diving, tennis, track and field, volleyball, water polo) teams across 12 athletics venues.

JOB DESCRIPTION

USC Athletics is looking to hire a Student Services Advisor I to join our staff and student community of 600+ individuals. This role is responsible for multiple Olympic sports and will perform other duties assigned by the Director.

Reporting directly to the Assistant Athletic Director, Director of Athletic Academic Advising, the Academic Advisor position will work in collaboration with multiple departments across campus.  Successful candidates should have excellent written and oral communication skills, organizational skills, attention to detail, and thrive in a fast-paced environment.  Extensive knowledge and application of NCAA rules and related academic tracking technology (i.e., Compliance Assistant, Teamworks) is necessary.  This position will also be required to maintain detailed student progress records and communicate regularly with supervisors and appropriate sports staff while working autonomously. In this role, the academic advisor will provide undergraduate and graduate students with student services, including monitoring NCAA eligibility and progress toward degree achievement, academic counseling and advisement, graduation counseling and clearance, records and registration, placement and career services, and student programs. This position will coordinate delivery of services with appropriate university offices and fellow campus and athletic department advisors and collaborates closely with department learning specialists.  The Academic Advisor position is responsible for timely, accurate, detailed, and proactive reporting on the academic progress of a caseload of student-athletes (TBD). The position is affiliated with USC Athletics and having knowledge of, and experience working in higher education and an understanding of the unique culture and needs of college athletics I preferred.

This position serves a diverse student and staff population. Successful candidates must demonstrate a commitment to improving outcomes for historically under-served populations, and are expected to contribute to the program’s diversity, inclusion, and equity efforts. USC Athletics is committed to increasing diversity in its staff and welcomes applications from persons of all backgrounds, ethnicities, races, genders, and sexual orientations.

This is a non-Exempt position with work expected to be from 8-5 pm. There will be occasional travel and work on the weekends and evenings. 

Roles and responsibilities to include:

Applies NCAA eligibility guidelines to transcript analysis for continuing students and prospective transfer students.

* Recommends and executes intervention strategies for student caseload based on NCAA eligibility guidelines, student academic profiles, and student athletic time demands. n * Prepares daily and weekly reports on student academic progress, attendance, and conduct.n * Communicates with faculty, campus advisors, and athletic department coaches and staff regularly regarding student-athlete performance, degree requirements, and well-being.n * Provides academic coaching and monitoring through weekly one-on-one student sessions.n * Present information on NCAA eligibility requirements to prospective students, and the campus community.n * Promotes an environment that fosters inclusive relationships and creates unbiased opportunities for contributions through ideas, words, and actions that uphold principles of the USC Code of Ethics.n * Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time.

Preferred Qualifications:

* The ideal candidate will possess bachelor’s degree with a master’s degree preferred.n * Experience working with Division 1 Student-Athletes in an academic setting.n * Knowledge and application of NCAA rules, proficiency in Bylaw 14, and experience calculating NCAA academic eligibility.n * Completion of one semester of graduate level coursework in a related field with intent to complete program and equivalent to one year of professional experience working directly with student-athletes in an academic setting.n * Proficient with (Microsoft Office, Compliance Assistant, and Teamworks)n * Experience working in higher education and a sports related field ideal.

To Apply

All candidates must submit a (1) resume or curriculum vitae, (2) and cover letter explaining the candidate’s interest in working at USC, qualifications for the position, impact the candidate would make on the department of athletics and how the candidate would contribute to the departments goal of promoting diversity, inclusion, and equity in higher education and sport. Additional materials may be requested at a later date. All USC employees will undergo reference checking and background screening prior to hire.

USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.

USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. 

Minimum Education: Bachelor's degree Minimum Experience: 1 year Minimum Field of Expertise: Student program or services experience

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