Graduate Student Services Advisor


University of Southern California

Los Angeles, CA - May 13, 2022

#student


The University of Southern California (“USC”) is a leading private research university located in the heart of Los Angeles – a global center for arts, technology and international business.  As the city’s largest private employer, responsible for more than $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment in careers that span a broad spectrum of talents and skills across a variety of academic schools and units. 

** _The Opportunity:_**

The USC Graduate School, as part of the Provost’s Office of Academic Programs is seeking a **Student Services Advisor I** to join our collaborative team. Reporting to the Associate Dean, this role will support graduate students who are completing their academic careers. The work requires the development of strong relationships with students, staff, and faculty across the university to ensure the efficient submission of dissertation and theses. The incumbent must also possess the ability to thrive in fast-paced environments, be able to juggle and prioritize multiple projects at once and provide stellar support to a variety of constituents.

For more information about the USC Graduate School, please visit the website at:

**Job Accountabilities:**

* Provide individual, group advising and administrative support to approximately 1,000 graduate students annually who are submitting dissertations and theses through Thesis Center, the university’s online portal.

* Organize workshops and outreach events for staff, faculty and students submitting dissertations and theses

* Develop expertise and understanding of graduate degree requirements and academic policies to ensure accurate and proactive advising

* Work with schools, programs and other offices on behalf of students to ensure the swift resolution of potential problems.

* Work closely with the USC Libraries, ProQuest and other constituents related to publication

* Enter protected SIS data related to thesis/dissertation submission

_Minimum Qualifications:_

* Bachelor’s Degree

* 1 year experience advising and developing student programs.

* Combined experience/education as a substitute for minimum education.

* Outstanding communicator (written and oral) able to distill and convey information to diverse audiences.

* Ability to work in a fast-paced and team-oriented environment, as well as flexibility in the face of changing priorities is critical.

_Preferred Qualifications_

* Master’s Degree

* 2+ years of directly related professional experience in a higher ed setting

* Proven ability to foster and maintain relationships with a variety of university constituents, especially graduate students

* Project management experience as it pertains to academic processes

* Knowledge of USC programs, services, and software.

Minimum Education: Bachelor's degree Combined experience/education as substitute for minimum education Minimum Experience: 1 year Minimum Field of Expertise: Student program or services experience

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