Social Insurance Specialist (Claims Specialist) (Bilingual Spanish)

Posted on Jun 16, 2021 via USAJobs

Social Security Administration, Other Agencies and Independent Organizations

Michigan City, IN  |   #government

 


This position is located in the Michigan City Field Office at 636 Pine Street, Michigan City, IN 46360.

NOTE: This position is being filled on a full-time, permanent basis.

Additional selections may be made within six months from the closing date of this announcement.

This is a career-ladder position leading to the GS-11 grade level.

All qualification requirements must be met by the closing date of the announcement.

If you are using experience to qualify, you must have: GS-5: Three years of general experience equivalent to the next lower grade level in the federal service that demonstrates the ability to 1) analyze problems, identify significant factors, gather pertinent data, and recognize solutions; 2) plan and organize work; 3) communicate effectively orally and in writing; and 4) use online technology and automation tools.

Examples of qualifying experience include analyzing, explaining, applying or interpreting laws, rules, regulation or policies.

GS-7: Fifty-two weeks of specialized experience at the GS-5 grade level or equivalent in the federal service 1) assisting individuals in establishing their entitlement to receive benefits; 2) adjudicating, authorizing or reconsidering claims; 3) explaining benefit entitlements or requirements to the general public; 4) evaluating benefit program operations to assess the integrity and quality; or 5) interpreting benefit program requirements to formulate policies, procedures or guidelines.

Note: Part-time work is prorated in crediting experience (e.g., if you work 20 hours per week for a 12-month period), you will be credited with 6 months of experience.

SELECTIVE PLACEMENT FACTOR COMPETENCY ASSESSMENT INTERVIEW PROCESS (CAIP) INTERVIEW - Applicants will be required to participate in a panel interview (after basic eligibility determination) to demonstrate an aptitude for meeting and dealing with the public.

Applicants must pass this interview process in order to be found fully qualified for this position and receive further consideration for selection.

This interview will cover typical situations, which might be encountered on the job, in person or over the telephone.

Applicants must demonstrate qualities such as clarity of speech, ability to listen, ability to establish confidence and put others at ease and the ability to organize and express thoughts clearly.

If you do not pass the CAIP interview, you will not qualify for the job.

Panel interviews may be conducted via video conferencing software, if technically feasible.

NOTE: Previous Meet and Deal results are not valid for this vacancy announcement; you will be required to complete the CAIP assessment.

BILINGUAL CERTIFICATION INTERVIEW: Applicants must have the ability to fluently speak and understand both English and Spanish.

Applicants will be required to pass an interview designed to assess possession of this ability.


Deadline: 2021-06-11 (Expired)
Salary: 39K-62K Per Year


How to Apply

Please follow the application procedure at www.usajobs.gov for more info.


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