Indian Health Service, Department of Health And Human Services

Santa Fe, NM | #administrative #government

This position will support the Federal Government's response efforts to COVID-19.

The incumbent serves as the Director of the Medical Records Department responsible for the comprehensive management, planning, direction, organization and evaluation of all activities and responsibilities of Health Information Management (HIM) and related services in support of the Service Unit's Comprehensive Health Care Delivery System.

This position reports to Support Services Supervisor.

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social).

You will receive credit for all qualifying experience, including volunteer and part time experience.

You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

SPECIALIZE EXPERIENCE: Your resume must demonstrate one (1) year of specialized experience equivalent to at least the GS-11 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Experience includes: planning, developing, directing and evaluating a medical records program for a healthcare facility; continually monitoring program for accuracy, efficiency, privacy and to meet productivity, policy and regulatory agency and legal requirements; creates, monitors and maintains systems that ensure quality and timeliness of documentation and coding; and works collaboratively with providers, registration and billing departments to streamline processes for coding and data collection.

Supervisory or Managerial Competencies: Candidates should possess proficiency or the potential to develop proficiency in these competencies prior to entry into a supervisory position: Accountability - Holds self and other accountable for measurable high-quality, timely, and cost-effective results.

Determines objectives, set priorities, and delegates work.

Accepts responsibility for mistakes.

Complies with established control systems and rules.

Customer Service - Anticipates and meets the needs of both internal and external customers.

Delivers high quality products and services; is committed to continuous improvement.

Decisiveness - Makes well informed, effective, and timely decisions, even when data are limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions.

Flexibility - Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.

Integrity/Honesty - Behaves in an honest, fair and ethical manner.

Shows consistency in words and actions.

Models high standards of ethics.

Interpersonal Skills - Treats others with courtesy, sensitivity, and respect.

Considers and responds appropriately to the needs and feelings of different people in different situations.

Oral Communications - Makes clear and convincing oral presentations.

Listens effectively; clarifies information as needed.

Problem Solving - Identifies and analyzes problems; weights relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.

Resilience - Deals effectively with pressure; remains optimistic and persistent, even under adversity.

Recovers quickly from setbacks.

Written Communication - Writes in a clear, concise, organized, and convincing manner for the intended audience.

Other Competencies Related to Leadership Positions: Conflict Management - Encourages creative tension and differences of opinions.

Anticipates and takes steps to prevent counter-productive confrontations.

Manages and resolves conflicts and disagreements in a constructive manner.

Continual Learning - Assesses and recognizes own strengths and weaknesses; pursues self-development.

Creativity and Innovation - Develops new insights into situations; questions conventional approaches; encourages new ideas and innovations; designs and implements new or cutting edge programs/processes.

Developing Others - Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods.

Human Capital Management - Builds and manages workforce based on organizational goals, budget considerations, and staffing needs.

Ensures that employees are appropriately recruited, selected, appraised, and rewarded; takes action to address performance problems.

Manages a multi-sector work force and a variety of work situations.

Influencing/Negotiating - Persuades others; builds consensus through give and take; gains cooperation from others to obtain information and accomplish goals.

Public Service Motivation - Shows a commitment to serve the public.

Ensures that actions meet public needs; aligns organizational objectives and practices with public interests.

Teambuilding - Inspires and fosters team commitment, spirit, pride, and trust.

Facilitates cooperation and motivates team members to accomplish group goals.

Technical Credibility - Understands and appropriately applies principles, procedures, requirements, regulations, and policies related to specialized expertise.

Vision - Takes a long-term view and builds a shared vision with others; acts as a catalyst for organizational change.

Influences others to translate vision into action.

You must meet all qualification requirements within 30 days of the closing date of the announcement.